Designing for diversity: inclusive office design practices

Unless you’re a standard size and build, you’d probably never buy a one-size-fits-all t-shirt. They might fit the ‘typical’ person well but for most of us, such t-shirts do not actually fit at all. They’re too long, too short, too tight or too loose.

Offices tend to be designed for a ‘typical’ person too. The problem is that such workspaces may unintentionally exclude many otherwise excellent workers, including the 1 in 6 Australians with a disability.

It’s sobering to think that your office design could be shrinking your talent pool. Thankfully, there’s something you can do about it.

Life in a typical office

Walk around your office. Sit at a few desks. Listen to the background noise.

Now imagine that you:

• Use a wheelchair or mobility aid – could you move easily between desks? Is the bathroom accessible?
• Have a hidden disability like hearing loss – could you hear clearly or is there too much background noise?
• Are autistic – is there too much noise, bright lights and sensory stimulation?
• Have lower back pain (1 in 6 people) – is there good lumbar support in your chair? Do you have the option of standing at your desk?
• Are introverted or experience sensory overload – is there a quiet zone you can retreat to?

Imagining yourself as an employee with both valuable skills and additional needs can be illuminating. Once you’re aware of potential barriers, you can begin to create a better, more inclusive workplace.

There are many benefits to working in a diverse team – including connecting more easily with a diverse customer base.

Inclusive office design

When designing for diversity in the office, you may wish to consider:

An accessible layout:

• Ensure wide, unobstructed walkways for wheelchair users and those with mobility aids.
• Install ramps and lifts where needed for easy access to all areas.
• Ensure adjustable desk heights and workstations for varying physical needs.

Ergonomic furniture:

• Provide height-adjustable desks and chairs with lumbar support
• Offer ergonomic seating options
• Include standing desks or adjustable sit-stand options for those with physical health needs.

Sensory-friendly environments:

• Create quiet zones or private workspaces for people sensitive to noise and distractions.
• Use soft, natural lighting or dimmable lighting options to avoid overstimulation.
• Minimise visual clutter
• Consider a soundproof booth where people can escape background noise.

Flexible workspaces:

• Design dynamic work environments that offer different workspaces – private rooms, collaborative areas, and quiet zones – to suit individual preferences.
• Allow for flexible seating arrangements and furniture that can be easily reconfigured for comfort and task needs.

Accessible technology and equipment:

• Provide screen readers, braille keyboards, and voice-controlled devices for people with visual impairments.
• Offer adjustable monitor stands, specialised computer peripherals, and adaptive devices for individuals with specific physical or sensory needs.

Rest areas and well-being:

• Include comfortable, accessible break areas with couches and ergonomic seating, supporting the physical needs of those with chronic pain or fatigue.
• Incorporate wellness rooms or spaces where employees can rest or manage stress, particularly important for those with mental health conditions or neurodiverse employees.

Inclusive bathroom facilities:

• Ensure accessible bathrooms with space for wheelchairs, grab bars, and adjustable sinks.
• Provide gender-neutral bathrooms to accommodate all employees.

Temperature and air quality:

• Ensure proper ventilation and temperature control, as individuals with different health conditions may have sensitivities to extreme temperatures or poor air quality.

Clear signage and way finding:

• Use large, high-contrast signage with tactile elements for those with visual impairments.
• Ensure clear directions and labelling of spaces to aid navigation, especially for neurodiverse employees who may prefer structured environments.

These considerations foster an inclusive office space where everyone, regardless of physical ability, neurodiversity or size can work comfortably and effectively.

Last but not least

All employees will benefit from an office design that includes:

• A well-equipped kitchen and breakout area where they can enjoy easy access to food
• Natural elements (biophilic design) to soothe the senses, reduce stress levels and boost productivity.

How can Growth Workplace Design help?

Diversity and inclusion are important values. If you’d like to design your workplace to support greater diversity and inclusion, please talk to us.

We’d love to help you.